From frequently asked questions to informative guides, we have it all.
FAQs
Delivery
Information
How will my
stairs arrive?
Rules
& Regulations
Measuring
Your Stairs
Staircase
Terminology
Fitting Guide
Stair Builder
User Guide
Privacy
Policy
If you need more information, clarification, or help using our online stair builder tool, just call us or drop us an email and we’ll respond as fast as possible. We have a friendly customer support team waiting to answer all your questions and concerns.
Once you have placed your order, you will receive a confirmation from [email protected].
If you reply to this email it will go to one of our experienced staircase technicians. If you want to discuss any aspect of your order they will be more than happy to help.
The order can be tracked as follows:
Feel free to contact us at any point if you have any questions regarding your order.