Help & Resources

From frequently asked questions to informative guides, we have it all.

FAQs

Delivery
Information

How will my
stairs arrive?

Rules
& Regulations

Measuring
Your Stairs

Staircase
Terminology

Fitting Guide

Stair Builder
User Guide

Privacy
Policy

Didn’t get what
you’re looking for?

If you need more information, clarification, or help using our online stair builder tool, just call us or drop us an email and we’ll respond as fast as possible. We have a friendly customer support team waiting to answer all your questions and concerns.

Rules & Regulations

Please find building rules & regulations on the following links:

Protection from falling, collision and impact

K1 Stairs, ladders and ramps
K2 Protection from falling
K3 Vehicle barriers and loading bays
K4 Protection against impact with glazing
K5 Additional provisions for glazing in buildings other than dwellings
K6 Protection against impact from and trapping by doors

Access to and use of buildings

Volume 1: Dwellings

M4(1) Category 1: Visitable dwellings
M4(2) Category 2: Accessible and adaptable dwellings
M4(3) Category 3: Wheelchair user dwellings

Didn’t get what you’re looking for?

Rules & Regulations

Protection from falling, collision and impact

Access to and use of buildings

Volume 1: Dwellings

Didn’t get what
you’re looking for?