From frequently asked questions to informative guides, we have it all.
FAQs
Delivery Information
How will my stairs arrive?
Rules & Regulations
Measuring Your Stairs
Staircase Terminology
Fitting Guide
Stair Builder User Guide
Privacy Policy
Didn’t get what you’re looking for?
If you need more information, clarification, or help using our online stair builder tool,
just call us or drop us an email and we’ll respond as fast as possible. We have a friendly
customer support team waiting to answer all your questions and concerns.
Rules & Regulations
Please find building rules & regulations on the following links:
Protection from falling, collision and Impect
K1 Stairs, ladders and ramps
K2 Protection from falling
K3 Vehicle barriers and loading bays
K4 Protection against impact with glazing
K5 Additional provisions for glazing in buildings other than dwellings
K6 Protection against impact from and trapping by doors
Access to and use of buildings
Volume 1: Dwellings
M4(1) Category 1: Visitable dwellings
M4(2) Category 2: Accessible and adaptable dwellings
